Privacy Policy

At ChillBlanket™, your privacy isn’t just a policy — it’s a promise.

We are committed to protecting your personal data and ensuring your shopping experience is not only seamless but secure. This Privacy Policy outlines how we collect, use, store, and share your information when you visit or make a purchase from www.chillblanketz.com.

1. What Information We Collect

To fulfill your order and provide the best experience possible, we may collect the following personal information:

✅ Your name, email address, shipping and billing addresses, and phone number
✅ Payment information (processed securely via Stripe, PayPal, or Afterpay)
✅ Order history and customer service interactions
✅ Device/browser data and site usage (via cookies and analytics tools)

Note: Your full payment details are never stored on our servers.

2. How We Use Your Information

We only use your information for legitimate business purposes, including:

✅ Processing and delivering your orders
✅ Communicating with you about your purchase, shipping, or support inquiries
✅ Improving our website performance, product offerings, and marketing efforts
✅ Sending optional promotional emails (only if you’ve opted in)

3. How Your Data Is Shared

We never sell, rent, or trade your personal information.
However, to fulfill your order and enhance your experience, we may securely share data with trusted third-party partners:

✅ Payment processors: Stripe, PayPal, Afterpay
✅ Shipping carriers: DHL, FedEx, Australia Post, USPS
✅ Marketing platforms: Facebook Ads, Google Ads, Klaviyo (email)

All third-party services are required to comply with strict data protection and privacy laws.

4. Your Rights & Choices

As a ChillBlanket™ customer, you have full control over your data. You may:

✅ Request access to the personal information we hold about you
✅ Request that we update or delete your data
✅ Opt out of marketing emails at any time by clicking “Unsubscribe” in the footer
✅ Request clarification on how your data is being used

To exercise any of these rights, please email us at support@chillblanketz.com.

5. Data Protection & Security

We take data protection seriously. ChillBlanket™ uses SSL encryption, secure server architecture, and restricted access to ensure your information remains safe.

6. Policy Updates

This Privacy Policy may be updated from time to time to reflect changes in our business, technology, or legal requirements. When updates occur, we will revise the Effective Date above.

Questions? We’re Here to Help.
If you have any concerns or questions about your data, reach out anytime:
📧 support@chillblanketz.com

Thank you for trusting ChillBlanket™ — where better sleep begins with better care, in every sense of the word.