Return & Refund Policy

Effective Date: March 16, 2024

We stand by the quality of ChillBlanketz™. If you’re not satisfied, you can return your item within 30 days of delivery.  

1. Eligibility for Returns  
- Items must be unused, unwashed, and in original packaging.  
- A receipt or proof of purchase is required.  
- Return shipping costs are the customer’s responsibility.  

2. How to Initiate a Return  
1. Email support@chillblanketz.com with your order number.  
2. We’ll provide return instructions.  
3. Ship the product back to us.  
4. Once received, we process refunds in 5-7 business days.  

3. Exchanges  
We only replace defective or damaged items. Contact us within 7 days if you received a damaged product.  

For return requests, email support@chillblanketz.com.